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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Amy Benes

August 14, 2023

5  out of  5 rating by Amy Benes
"Chris and his team are the BEST! I always have a great experience!"

Chaundel Holladay

August 3, 2023

5  out of  5 rating by Chaundel Holladay
"Chris is not only very knowledgeable and efficient but warm and cares for his clients personally. We are extremely pleased with his service to us."

Andres Santos

July 7, 2023

5  out of  5 rating by Andres Santos
"Their team, and especially Tracie, have always been incredibly helpful. They really shined when we had a car accident. Tracie worked with us throughout the entire claim process explaining every step of the way. Whenever any type of issue arose Tracie took the lead and helped us resolve them, she was really outstanding!"

Charles Bloome

June 7, 2023

5  out of  5 rating by Charles Bloome
"Great attention to detail and great service to the customer. Highly recommend this agency."

Subhash Patel

June 6, 2023

5  out of  5 rating by Subhash Patel
"My experience with Chris Ferraro -insurange group is excellent. They are quick, responsive and efficient. I am happy with their services."

K Fewer

June 4, 2023

5  out of  5 rating by K Fewer
"Since changing all of my insurance policies to State Farm in 2022 (Insurance Agent Chris Ferraro Jr.), I've been very pleased with their outstanding customer service, competetive prices, and easy payment options. Natasha Reyna and Tracie Sinclair are professional, friendly, easy to work with, and respond promptly whenever I need a quote or help with my insurance needs. I highly recommend them."

Donya Nejad

May 19, 2023

5  out of  5 rating by Donya Nejad
"Natasha was very helpful with getting our renters insurance. She was very informative and efficient. Made the process smooth and easy!"

Josh Bastian

May 18, 2023

5  out of  5 rating by Josh Bastian
"Chris and his team are second to none. They are extremely easy to deal with. If I ever have any questions about my policies its nice to be able to call and get someoene on the phone."

Kevin Lavelle

May 16, 2023

5  out of  5 rating by Kevin Lavelle
"I have nothing but positive things to say about Chris and his team. I’ve had insurance through his agency for three years now, and his team members are always very helpful. Thank you Chris, Payton, Natasha and everyone else for your efficiency every time I call the office with a question!"

Reina Sumabat

May 13, 2023

5  out of  5 rating by Reina Sumabat
"I have been with State Farm Insurance (Chris Ferraro, Jr. in Mission Viejo, Ca.) for a few years now and they have always been very helpful. My agent, Tracie Sinclair, has always been there when I needed help with my business insurance needs. It's such a delight to work with her!"

tom rudnai

May 11, 2023

5  out of  5 rating by tom rudnai
"Chris and Natasha have been very helpful and great at following up answering all my questions. Keep up the great job!"

Jeff Loranger

May 8, 2023

5  out of  5 rating by Jeff Loranger
"We transferred homeowners coverage after a move. Natasha was extremely helpful. The process was very thorough and very easy."

Great Infusions

April 28, 2023

5  out of  5 rating by Great Infusions
"I have had great customer service here -"

Ethika Nest

April 28, 2023

5  out of  5 rating by Ethika Nest
"Natasha and her team in the office do a great job , always there to answer any questions that i may have. Appreciate it very much thank you , Frank"

D Nesthus

April 28, 2023

5  out of  5 rating by D Nesthus
"Tracie is very helpful and attentive. She answered our questions on many occasions and is very patient when my wife calls and pesters her with additional Inquiries."

Katie Bouschet

April 27, 2023

5  out of  5 rating by Katie Bouschet
"Great service by Natasha Reyna! Always so helpful and quick to respond to my emails."

Nate Koach

April 27, 2023

5  out of  5 rating by Nate Koach
"I've been with Chris and team for over 10 years for both my business and personal policies. They've been great, and are always ready to help when I have specific needs, and are very quick to respond to any request. The personal service is what keeps me on as a loyal customer."

CRESTA BANUELOS

April 27, 2023

5  out of  5 rating by CRESTA BANUELOS
"I love Chris and his staff! Tracie Sinclair always follows up with a smile and answers any questions I have! I highly recommend switching if you haven’t done so already! Thank you State Farm"

ANTONIO GARCIA

April 27, 2023

5  out of  5 rating by ANTONIO GARCIA
"I’ve been with statefarm for over 14years and have been very happy with their service! This StateFarm agency does a fantastic job finding me the right coverage and insurance For Cars ,House ,And Comercial at a very competitive price Very happy with them as My agent Natasha Reyna Natasha is The best customer service I receive she is the best in the industry. I highly recommend"

J Nesthus

April 27, 2023

5  out of  5 rating by J Nesthus
"Tracie Sinclair has been outstanding in every way in helping us switch to State Farm. She’s always available to answer any questions and make the process easier. In fact, everyone I’ve dealt with at Chris Ferrari’s office has been friendly, knowledgeable and professional. I’ll be happy to refer friends and relatives!"

Veronica Bautista

April 10, 2023

5  out of  5 rating by Veronica Bautista
"Like there Service the're agent are so nice they are there when u call them"

Ron Kessler

April 1, 2023

5  out of  5 rating by Ron Kessler
"If you are looking for an insurance agent you can depend on you came to the right place. Chis Ferraro and his office manager Tracie have always been professional, reliable, and responsive to our needs! I can always depend on them ."

Sina Schanz

March 16, 2023

5  out of  5 rating by Sina Schanz
"So happy with this team and the renters insurance they provide! Shoutout to Payton for always responding in such a timely manner to all my questions."

Isaiah Garrido

March 3, 2023

5  out of  5 rating by Isaiah Garrido
"Payton and the team at State Farm are great! Always so friendly and helpful! Best customer service and give me the support I need!"

Skyler Sather

March 3, 2023

5  out of  5 rating by Skyler Sather
"Payton helped me get a renters insurance policy recently, she always goes above and beyond and gives great service!"